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"the only problem is that it keep printing something automatically"

"some months later the instant ink system is working very well now that it has settled down to my wife’s pattern of use and she is never without ink"

"hp virtual assistant is a complete waste of time and only seems to solve problems that most people can solve for themselves anyway"

"they do not provide the printer cable you need to connect to a pc and they try to install their awful software on your pc all you want are the drivers and then they try to install other nonsense as well"

"all printers these days are terrible and hp seems to take the worst aspects of every other type of printer and put them into the products they release"

"total waste of time and money i think the " scam" culture has reached new levels everything about this unusable thing print "

"absolute garbage"

"given that the ink cartridges only print about 100 sheets this seems like an outrageous waste of ink and paper not at all eco friendly and a further waste of money"

"just seems aassove waste of resources and paper"

"it is extremely annoying"

"absolutely waste of ink paper and my time"

"only negative thing for me is quite petty was advertised as having 3 months instant ink free trial but i only received 1 month"

"it wasted me two days to install the app in my computer end with failure"

"when it works this is a great printer sadly it is really frustrating when trying to connect wirelessly"

"very disappointed"

"you have to use your computer to start the scanning process and it takes forever"

"using the money as toilet paper would of been a better option than buying this garbage printer"

"so i have now done the math and figured out it’s way cheaper to just buy an ink cartridge on amazon for £14 and not worry about excessive charges"

"absolutely awful"

"even that site isn’t much useful had to google around to finally find the way to install and even that was very confusing"

"this is a really nasty business plan they apparently recycle the ink cartridges but what about all the petrol used to ship the tiny cartridges to you?"

"i picked poorly"

"this isn't an order failure its actually meant to be that way as they sell it as primarily a wireless and secondly as a wired device"

"one word of warning: the supplied print cartridges are "instant ink" ready which means that if you activate an account thinking your page allowance will begin only once you replace the cartridges you're wrong"

"quite disappointed especially about getting my friend into this mess"

"given that the ink cartridges only print about 100 sheets this seems like an outrageous waste of ink and paper not at all eco friendly and a further waste of money"

"an incredible waste of time and money"

"that is the worst product that i have bought"

"full truly awful printing experiences try hp"

"probably the worst printer i have ever owned"

"forcing customers to use instant ink when they do not want to makes hp garbage now and you loose control of your device because of convenience"

"fairest to connect fails to print fails to find wifi fails to connect via usb"

"this is the most frustrating intallation i have ever encountered"

"although the printer is now working normally touch wood i still feel like throwing it into the nearest skip"

"the app was frustratingly slow"

"easy to install looks nice though feels flimsy "

"the instant ink signup was a bit more convoluted and took me a couple of attempts including switching from the printer wifi connection to my broadband wifi connection"

"i followed every single instruction both online from hp and via the enclosed printed material"

"however loading paper is absolutely useless"

"i spent over 2 hours trying to connect this junk!"

"i am tech savvy i have used numerous printers in my time and this is by far the worst and most irritating"

"i shan't ever buy from hp again your web site is confusing and no support available only a useless robot"

"hp smart downloads via android but does not handshake with printer despite correct wifi network password"

"the hp experience has been utterly frustrating"

"i’m no techie i’m 54 struggle to use a phone but this was relatively easy to install signed up for the free ink if you only print small amounts which i do i bought it for my holiday visas tickets etc etc it’s been great love the wireless feature that works from a app on my phone is advice you buy some"

"i tried following the videos on the hp website but they go so fast it is quite impossible to follow"

"i found it nearly harassing in the way they push you to do this but at least you have a chance to refuse"

"wps doesnt work"

"50 on wasted paper and ink"

"i spend so much time reinstalling the software or troubleshooting the stupid thing because it is forever throwing error messages"

"seems it tried to debit our expired card and won't print until we update the card details"

"wasnt sure where to put paper to print and saw many other people had same issue"

"couldnt set up on pc as it wouldnt recognise the printer and said try new cable errr"

"ran out of ink quickly cheaply made started to print then lost connection so only half page "

"just utter rubbish"

"i have set it up 4 times in different ways and gone through the support system and every time i get the same recurring problem i send a job and it says "looking for printer" for anything from 1 to 15 minutes"

"i was dubious about the online ink subscription which i am still dubious about but the worst part about this printer is its utterly horrendous connectivity or lack of it and its installation"

"my only issue with the printer is that when it updates it automatically prints out in colour something to tell you it's updated which is a bit of a waste of ink but otherwise a really simple to use machine that looks great and doesn't"

"it doesn’t come with a manual so you need to figure things out on your own the website is not clear"

"hp even has a supposedly helpful video that tells you to download a piece of software called printer assistant"

"terrible purchase and could not recommend hp as a brand any less"

"do not disable bonjour if you want to use wireless printing!"

"this seems to work quite well although the initial cartridges sent with the machine are virtually useless printing very few pages and ran out before the next cartridges arrived"

"complete scam"

"major issue: the size of the ink cartridges and the amount of prints you can get out of them"

"don’t pay silly money for a printer this is all you will need"

"awful company"

"i bought this in april & have used it twice now after a couple of months of not using it i tried to print two pages for a an ebay label and it took over 8 minutes and one pages came out totally blank and the her other only printed half the label and its was too faint to read"

"it is in no way fancy and formatting options are limited compared to more expensive officejet but that’s to be expected"

"takes very very long to shut down i hold the button for at leadt a minute and it doesnt close"

"1 setup this was a little on the annoying side of things"

"don't get so excited about hp instant ink since you subscribe your cartridges what came with printer will be unusable after you will decide to opt out "

"i must admit i had a terrible time setting this printer up i could not get it to print cannot access how to get the free ink trial and the black cartridge that came with it was damaged so im having to print in colour"

"after a setup that was admittedly confusing at times i now have a device that is startling quick in both print and scan not just in comparison with other printers at this price but some i've experienced that have been substantially more expensive"

"the website and ip address support for my printer just buffered and buffered then failed"

"haven’t used it in about 2 months went to use it today and the paper feeder doesn’t work"

"very unhappy"

"it is slow o the point of being ridiculous and has had an adverse effect on other computer uses"

"i subscribe it because all these reviews said to do it and you will get some free ink after couple minutes i understand it's not profitable"

"im having to use the hp deskjet 2600 because unfortunately something has gone wrong with my hp envy and i needed a printer fast but this printer has been an absolute headache for me"

"one thing that does annoy me is that when it decides it will use my ink and paper to tell me it's updated it's software"

"the plug cable is incredibly short like i have to have the printer right up close to the plug socket it is ridiculously short considering the size of the printer"

"i believe this printer will suit for the occasional printer but if you print more than 50 pages a month i’d avoid this"

"cons can barely ever connect it to the computer doesn't tell you when you need to update it when you try to update it you don't know which version you are using there is no wps key on the printer for connecting via windows the use of ink is savagely inefficient everytime i turn it on it automatically prints a colour test page so after you have turned it on 3 4 times you are out of ink"

"this new bit of trash is almost useless unless you have infinite patience"

"constantly losing connection and has eventually become useless"

"i installed the printer software and cartridges but the cartridges were not recognised"

"every time i send a multiple page job to the printer it prints one page and then comes up with an error message and won't print anymore"

"the main issue with this particular model is that as standard it will not come with a cable"

"an absolute nightmare to set up on win 7 in fact i couldn't get it to work at all with windows 7"

"used it once got fed up and now it's collecting dust"

"to be fair these cartridges weren't that bad but i cancelled the deal as i rarely print a lot of documents"

"it tells them when you're running out of ink and you get replacement inks posted out to you"

"you cannot just buy and use your own papers and existing cartridges"

"got my printer as expected very troublesome installation"

"with virtually zero colour loss when scanning books"

"another issue i have with the printer is that when i print from my mobile phone the quality of the print is much lower than it is when i print from the laptop with the cable connected"

"spent ages trying to set this up on various devices trying to use the wizard the app and and the basic download software from hp"

"made the mistake of spending cheap and getting cheap product"

"totally unacceptable"

"for someone like me who is quite technical savvy it’s an absolute nightmare to set up and every time the kids want to do their homework i’m having to reinstall the printer from start and it’s an absolute pain in the backside"

"i know its a cheap device but regardless of that it should not take the hours it has to still have it not connecting to the wifi"

"constantly losing connection and has eventually become useless"

"after downloading the software required to start printing four times as it kept freezing and displaying an infinite blue circle the printer still didn’t work"

"the printer is cheap but you will have to buy many cartridges it is not a good purchase in my view and mine is in the bin"

"one time it worked to delete the printer driver and reinstall it but that no longer works so now i have a non functioning printer gathering dust"

"this stupid printer is repeating printing this stupid page every time i want use it at first"

"i'm not sure if i received a faulty product or if this printer is just a bad one but the paper jammed every time it tried to print so even after figuring out how to install the ink cartridges for myself i still couldn't print the starting sheet i needed to get going with it"

"now got to wait for hp to call me back this is a nightmare printer never had these problems before with other printers"

"when returning a printer how do i print the return label?"

"the ink cartridges have the shortest life i have ever experienced in my 73 years and the cartridges are very expensive"

"i should of listened to the negative reviews!"

"installation an experience ruined by poor instructions and an overly complicated setup procedure"

"however by the next time i go to use it it has stopped working again and the whole nightmare starts all over"

"the wi fi is ridiculous needing to be set up again and again as it loses signal "

"i tried hard wiring connection by a printer cable to my pc but the new hp printer still has the same error"

"cheap machines cheap outcome would not buy again"

"the app is good until something goes wrong and then the tech support from hp is horrendous"

"i only gave 1 star because there was no option for zero stars"

"every time i press a button it prints out page after page of setup nonsense"

"the printer itself does an okay job but the poor customer support lack of information and instant ink 0 information other than the title to attract customers is really a problem"

"after doing this twice and restarting my pc countless times it still wont print i’m very close to throwing it out of the window"

"it constantly goes offline needs constant attention and frankly isn't worth the money and that is allowing for the fact that it is a cheap purchase"

"i read in a review that you received cartridges with the printer which is true however the cartridges do not work either so i now have to buy more cartridges to see if this fixes the problem i have already brought one set but the printer continues to say that there is an issue with the colour cartridge!"

"the virtual technical help is no help at all so looks like i will be returning this"

"the first version of this printer arrived with a smashed scan screen obviously not amazon's fault and they did handle the replacement very very quickly"

"replaced the cartridges with ones i bought myself in the last 3 days gave had 6 a4 colour prints sent by hp saying there is a problem with the instant ink account that they cancelled and i'm no longer using and that unless resolved my printer will no longer be able to print despite it printing off a large another full colour sheet warning tgat i'm not using instant ink cartridges needlessi'm annoyed that i have to print these off using the ink i bought when they should really be coming by email or through the app"

"the print quality is very average"

"constant problems is putting it mildly"

"also it doesnt matter if you are printing a page of black text or a full a4 glossy photo it still only counts as one print"

"so the picture is good and it prints well but is slow at times my main problem is the instant ink set up it says to press cancel and information button at same time to print out the email and code but it prints out get the most out of your printer i have tried 5 times and still the same so i have to manually purchase the ink instead of the free 15 a month with i'm not happy about"

"they put small cartridges"

"it doesn't come with a printer cable as it's billed as wireless but was quite difficult and time consuming to set up the wireless bit necessitating lots of computer memory and time"

"i don't understand why so many reviews are saying the wi fi setup is difficult it really isn't all you have to do is hold down the wi fi button and then press wps button on your wi fi router and it instantly connects print quality is very good it is slow but what do you expect for such a cheap printer"

"it doesn't pick up the wifi signal half the time the software that comes with it won't load i can't get it to print even when connected by cable to my pc the ink cartridges have been faulty the tech support are a miserable bunch won't scan won't print won't spit out anything other than blank pages which it does at random"

"on top of that cartridges alignment did not work after multiple attempts and it is still not printing properly"

"it generated its own sheet with the email address on however i did have trouble entering the code for the 3 months free trial despite following the instructions on the top review on here very carefully"

"ok let me explain i spent hours trying to get it connected without succcess some of that time was spent google searching then theres the "free" ink that needs your card details so its not really free that is if i could figure out how to register if i knew the elusive code it was not printed in the vague instruction pamplet in the box "

"other wise it appears so far to work well allow for small delays in some functions as this can appear to be a snag"

"we recently met someone who has the same printer and is having the same problem"

"as a last resort i used the hp print and scan doctor software which tested the printer and diagnosed a serious fault with the device and advised me to buy another printer !"

"the quality of scanned images is really bad printed documents are fuzzy the ink is so easily smudged that just stacking more than one sheet causes a blurred result"

"along with the fairly obtuse instructions that are bundled along with it to actually use the printer at all requires you to install a load of bloatware on any device you want to use it with"

"what confuses many might be the hp instant ink plan"

"not having a proper screen makes it more difficult to use"

"bloody awful first time worked ok then everyone after non stop trouble"

"and that invariably leads to more problems"

"if you have wi fi connection issues with this model check that there are no other signals nearby"

"so for years i have used epson printers and thought the cartridges costs where high until they rocketed to stupid prices and then went down the route of a new printer"

"a simple task like printing an address on a a4 paper takes at least 3 re try and half an hour its never ready it keeps registering inexistent faults such as: no paper plenty of paper paper jam there is no paper jam no ink plenty of ink no connection strong signal on wi fi "

"went back to it a month or two later and it printed with streaks looks like clogged heads"

"apart from all that it prints reasonably well and time will tell if it is going to continue to be problematic or whether it will behave itself from now on i would hate to have to spend another afternoon resolving another problem just because it is not good enough to do it itself"

"however it is a bonus to now be able to print without an extra cable in the room"

"i've had to update this review the app to use this printer is very basic in order to print any different sized photos you have to have different sized paper no using a4 and printing multiple pics at once !"

"and waste more money"

"no ethernet port"

"then it works fine though does print quite slowly for £30 cant complain"

"it simply would not work"

"also be warned that when i was briefly and inexplicably on the free 15 pages a month plan the printer immediately spewed out 3 pages each without any usefully information in addition to the test page"

"the part where you request an envelope to return the ink cartridges when you cancel does not work"

"after a power off on of the printer it detected my wifi but then refused to connect"

"when i cancelled the ink i already have which is two or three sets of cartridges became incompatible!"

"my return window with amazon was only a month so now i guess i'm forced to try and return it to hp"

"the scanner also has a hard coded auto sharpen which can't be turned off"

"however it has a major flaw or at least my one does"

"this rarely works"

"operating instructions were rather vague it took me 2 hours to get my first print but was ok after that"

"i am left with no choice but to recycle a printer i bought less than a year ago"

"apart from all that it prints reasonably well and time will tell if it is going to continue to be problematic or whether it will behave itself from now on i would hate to have to spend another afternoon resolving another problem just because it is not good enough to do it itself"

"this is not my first complaint!"

"rubbish printer do not waste your money"

"just a warning to the innocent this sounds a great deal but if it will not print there is no way you can get it working because you are locked out"

"down side is it’s rather bulky the mains lead isn’t particularly long and it’s not exactly a sleek design but the price outweighed the need for style and the convenience of ink subscriptions is so far proving useful too"

"i did not want the issues associated with wi fi especially where the dreadful windows 10 is involved and from reading up on it before hand it seemed this printer would fit the bill"

"disappointed in hp product being such low standard"

"i purchased this product previously as my older hp printer stopped working but then it restarted so i returned this one only to find a few weeks later that my older printer stopped working so i re ordered this one as it seemed a bargain at £25 less than the rrp and i wanted another hp printer as i was so pleased with my older one"

"removing the software from your system is also a nightmare"

"probably not anymore"

"plus points it's light looks good and isn't very expensive to buy but because of its insistence on spewing out printed notes all the time would no doubt have proved expensive in ink"

"if i printed more than tickets for the theater and sports events i might find this useful but as it is it just feels like a money grab"

"i wasted half a cartridge on 'test pages' before i figured it out"

"the instructions were so sparse that at first it felt like a very simple endeavour"

"i brought this printer to replace an ancient hp all in one desktop that had finally broken and was hoping for the same level of high quality user friendly product"

"it was actually quite easy i unpacked it plugged it in and pressed start"

"i am not stupid but have been defeated by this machine and am left with a useless piece of equipment which has wasted a lot of my time"

"it's clunky ink is expensive and contains enough colour to print off the print alignment page"

"nothing worked"

"however the instructions to connect to internet is quite difficult so be aware"

"amazon could not assist in repairing and as i'm out of the warranty period they will not replace it"

"don't be fooled by the low price for the printer"

"could not use even a ibm technician failed to install and advised to send it back"

"i wish it came with a data cable and i wish scanning was a little more reliable but i came in expecting the worse but ended up being happily wrong!"

"wifi wouldn’t connect then the ink cartridge holed broke and it transpired it has a software problem"

"tried everything online hard reset cleaning"

"i followed the you tube on how to fix but after 6 hours i threw it in a skip"

"now can't subscribe to the ink because i need a code that wont print out"

"other than that it won't register to my network no matter whether through a chromebook windows 10 pc or any number of android apple or fire mobile devices"

"after few weeks of use you will have to buy 304xl cartridges that can last months and they at least cost you around £30"

"unless you're desperate please avoid this printer but if you do keep looking for an upgrade"

"i am so disappointed with hp"

"after an entire morning reading manuals posing questions online and multiple visits to the hp website i am no further along"

"im having to use the hp deskjet 2600 because unfortunately something has gone wrong with my hp envy and i needed a printer fast but this printer has been an absolute headache for me"

"they do not provide the printer cable you need to connect to a pc and they try to install their awful software on your pc all you want are the drivers and then they try to install other nonsense as well"

"after 15 pages you will get charged £1 for ever 10 pages printed don't get fooled by the free trial it doesn't work this works on pages not size or ink usage i used it to print some filofax pages 17"

"never again"

"it does guzzle inks and the inks for this are really expensive even the third party or refilled inks"

"it wasted me two days to install the app in my computer end with failure"

"it is slow o the point of being ridiculous and has had an adverse effect on other computer uses"

"this stupid printer is repeating printing this stupid page every time i want use it at first"

"helpline is automated so you are wasting your time"

"cheap machines cheap outcome would not buy again"

"i'm not usually fazed by product set up but this horrid little machine had me cursing blaspheming and kicking furniture for over an hour before it finally staggered into life"

"the first version of this printer arrived with a smashed scan screen obviously not amazon's fault and they did handle the replacement very very quickly"

"poor quality"

"but the system falls over and falls off the network time and time and time again"

"i suppose it makes financial sense for hp to make it as difficult as possible to close the account"

"print quality is not very good no matter how many times i realigned it"

"🧐 1 the printed setup instructions that come with it are not fit for purpose unless your in the toilet"

"don’t bother with the support website unless you like wasting loads of time on the phone"

"first of all was when i got a new wireless router it became impossible to connect"

"i signed up for instant ink and haven't got to pay anything for three months thanks to the three month free trial and i look forward to not having to worry about buying ink it's all done automatically and delivered when i need it for just £7"

"the print quality is nothing special but for an inkjet printer of this price range i'm absolutely not complaining!"

"my return window with amazon was only a month so now i guess i'm forced to try and return it to hp"

"epsom ink worked out pretty expensive even buying one colour at a time"

"amazingly there was no damage on the box but the screen was smashed to pieces"

"even with the usb connection which should then allow you to switch to wireless once completed failed to work"

"i’m a bit worried by other reviews that say if you don’t set up instant inn the printer faults out but we’ll just have to see how that goes"

"the technical support is poor they do not answers the question and the telephone support is limited to office hours"

"first up none of the pictures show the paper hopper at the back this is a top fed printer not a lower tray"

"even with the pull out shelf we couldn’t access the paper feeder !"

"paper loader is almost impossible printer ink replacement cartridges so small and plastic vessle to install also flimsy"

"side note the amount of paper bookelts you get is ridiculous and not a single one of them included details on how to set up wirelessly"

"the code which is stressful atm because i don’t know where i’m going wrong but hopefully i will get there with that but other then that i’m happy"

"they did not try to re establish contact and i have been unable to contact them"

"shame the teal colour wasn't at the cheap price as would have preferred that"

"not prepared to waste any more time trying to get it working so have sent it back and exchanged for a canon pixma tr4551which connected up straight away and works well"

"therefore i found the ink ordering scheme very ott now i have cancelled the offer i have received an email from hp asking me to return all the ink cartridges i have received"

"however until now this has not been a problem"

"bought this as my last printer just gave up the ghost"

"also constantly prints instruction pages that are of no use what’s so ever just wasting my ink and paper"

"waste of time for me"

"only problem i had was it was dropping off the wifi"

"but then it settled down"

"just add paper software setup is hideous even for basic direct printing: poor documentation in package basically says 'download the software' gives two urls first one is a dead link second gives several software options with minimal guidance"

"only gripe is if you switch your desk off at night at the mains it has to be switched on again with the power button it doesnt automatically come out of sleep if the mains has been turned off"

"so check it out all other customers they will try and con you out of some of your warranty surely this can't be legal could we hope for an admission of stupidity or someone who has now left the firm yadayada"

"great all round printer but installation was really badly worded"

"my only negative point is that i thought it would be much quieter than it is"

"i am a little annoyed at the blinking light on the power button but after googling this this is how it is"

"your problem doesn't even come close to fitting into the limited number of 'my problem is' options"

"connects well to wifi my samsung laser was so flakey at that i've only had three occasions in 6 months when it lost wifi connection and it needed to be switched off and on to get it to print"

"as fast as it is printing double sided saves even more time which for long documents is fantastic"

"if blinking it isn't connected * attention light * ready light * supplies light * resume button * cancel button anyway the printer was fine until it suddenly wasn't on the network any more"

"your problem doesn't even come close to fitting into the limited number of 'my problem is' options"

"it doesn't respond "

"it seems that wifi channels over 11 are illegal in the usa and kit designed to be used there won't connect over them"

"it doesn't have one "

"once installed it whirred and clicked a lot seemed like it was broken!"

"only gripe is if you switch your desk off at night at the mains it has to be switched on again with the power button it doesnt automatically come out of sleep if the mains has been turned off"

"if you click the "other devices" icon it opens the admin web page even if you don't know the address"

"for office use it is quite bulky and doesn’t have all the functions of a multi function printer but it does work well and you can have it out of sight with the wireless connection"

"but so far in my experience it's unusable"

"so forget the wifi "

"inks are expensive"

"just add paper software setup is hideous even for basic direct printing: poor documentation in package basically says 'download the software' gives two urls first one is a dead link second gives several software options with minimal guidance"

"ideal for single invoices or small runs"

"i've had to submit an online dispute for which i have at least a day before someone at hp will deign to get back to me"

"the lack of a screen is off putting because you get so little feedback the lack of any documentation is worse"